Paul Clark Services (PCS) is not a recruitment agency. For 27 years, we have specialized in providing engineering support to the bus and coach industry. The company was founded by engineers, is operated by engineers, and serves engineers.
At PCS, we guarantee comprehensive protection and support. Every engineer at PCS carries their own liability insurance, and the company holds an additional £10 million in liability cover. You can rest assured that should anything go wrong, PCS will address the issue promptly. We ensure that any problem is corrected, a thorough investigation is conducted, and, if liability is found, all associated costs between the engineer and PCS are covered.
PCS stands out in the road transport industry for our commitment to quality and professionalism. We offer precisely priced work, executed by experienced professionals. Each engineer arrives on-site in a clearly signed service van, equipped with a comprehensive toolkit and personal protective equipment (PPE). Our policy guarantees that no engineer from PCS will ever arrive in a personal car lacking necessary tools and PPE.
For enhanced communication, a personal business support manager is assigned to each client, facilitating effective interaction between the customer and our engineers. At the start of their service, engineers undergo a rigorous induction process where their references and driving licenses are checked to confirm their qualifications for driving buses and service vans on the customer premises.
Our investment in diagnostic tooling and specialist tools means that our trained engineers can perform fault finding and repairs efficiently, minimizing downtime. This dedication to advanced technology and high standards is why global leaders like ZF, Eminox, BYD, and Cummings UK choose PCS for supporting their industry-leading products in the UK.
PCS was established to deliver the very best engineering support to the bus and coach industry. We have consistently maintained our ethos against the norm set by some operators, who employ engineers with inadequate PPE and minimal tools. Our engineers are distinguished by their clear liveries, exceptional skills, and comprehensive toolkits, ensuring reliability, punctuality, and value for money.
In summary, PCS has never aspired to be a recruitment agency. Over the years, we have seen how recruitment agencies have often diluted the professionalism in our field. Unlike them, PCS is committed to upholding the highest standards of service and expertise in the engineering support sector.
